Airport Consultants

How we work

AiQ delivers expert consultancy services, tailored to individual client’s goals, budgets and complex requirements. We find the most effective methodology to solve the complex problem, particularly around operations, resilience, fluctuating demand and capacity.

We have a genuine desire and commitment to achieve the best, lasting outcome for our clients. We know how to manage a project and put in place creative, efficient solutions. Our team quickly understand a brief, engage with all stakeholders and see projects through to the end.

Integrating with other Airport Operations, we solve your airport problems quickly and innovatively, giving you peace of mind. We optimize passenger experience, protect your operation, maximize capacity and reduce risk.

Process Model

We diagnose, develop solutions, implement and oversee live operations as part of our service.



  • Create clear and concise brief response based on our experience and knowledge
  • Understanding high level goals and detailed requirements driven by technical efficiency, safety, security and environmental sustainability
  • Identification of cause and nature of any capacity problem
  • Data gathering and analysis
  • Dedicated project resource to ensure end to end continuity
  • Determine the most effective methodology to solve the problem with using an appropriate level of modelling - a simple pivot graph, 2D bespoke model or fully 3D Virtual Reality
  • Our airport planners create bespoke models using TransvisionAiR® to generate and validate options
  • Presenting solutions using TransvisionAiR® and other tools to clearly demonstrate and prove the proposed change or solutions to all stakeholders
  • Our airport planners provides innovative solutions to define process and infrastructure needs.
  • Structured design process with transparency client involvement
  • Seeing the project through to the final stages
  • Liaising successfully with the relevant stakeholders for project implementation
  • Ensure continuity using implementation plans to manage the process
  • Manage specialist providers
  • Working with clients, operators, suppliers and all stakeholders to manage change in a proactive manner
  • Presentations, one to ones, training and workshops ensure full engagement and consensus with stakeholders
  • Ongoing testing
  • Training, documentation and familiarisation
  • Commissioning
  • Develop commissioning and testing scripts
  • Manage testing and commissioning process to stakeholder acceptance
  • Project lifecycle and efficiency review
  • Understanding the input of future operational change
  • Uniting all stakeholders for continued operational success
  • Overall management to ensure operational readiness

The benefits we bring

  • Increase capacity
  • Improve passenger experience
  • Protect your operation
  • Improve efficiency and save money
  • Improve Arrivals Delivery Performance (ADP)
  • Improve Minimum Connection Times (MCT)
  • Increase Sustainability and Operational efficiency
  • Reduce your Operational cost and Cost per Bag
  • Get Consensus with stakeholders quickly
  • Save time with efficiently solved capacity problems
  • Gives you a sustainable solution
  • Improves resource utilization and operation resilience
  • Peace of mind that your goals will be met