How Airports Can Improve Operational Efficiency Without Major Infrastructure Expansion

Airports worldwide are under pressure to handle growing passenger numbers, tighter turnaround times, and increasing expectations for a seamless travel experience. While expanding terminals, runways, or aprons can increase capacity, major infrastructure projects are expensive, time-consuming, and often constrained by land, planning and environmental limitations.

The good news is that many airports can unlock significant operational gains without building new facilities. By focusing on smarter processes, better use of existing assets and data-driven decision-making, airports can improve throughput, reduce delays and enhance passenger satisfaction.

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What the Pandemic Taught Us About Forecasting Aviation Risk – and Why It Matters Now

The aviation industry has always been exposed to external shocks. But if the COVID-19 pandemic taught us anything, it is this: the greatest risks are not always the most visible and traditional forecasting models are often least effective precisely when they are needed most.

As we navigate renewed geopolitical instability, particularly the ongoing conflict involving Iran and its impact on global fuel supply, those lessons feel more relevant than ever.

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Optimising Efficiency through Ground Support Equipment Pooling

GSE Pooling in Modern Airport Operations

The aviation industry faces growing pressure to optimise operations, reduce costs and advance sustainability. Traditional Ground Support Equipment (GSE) ownership marked by fragmented fleets and low utilisation has become inefficient and unsustainable. This White Paper presents GSE pooling as a strategic and definitive solution to these systemic challenges.

Download the latest AiQ GSE Pooling White Paper now.

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AiQ shortlisted for Aviation Industry Award 2025

We are delighted to share that AiQ have been shortlisted for the Aviation Sustainability and Environment Award at the upcoming Aviation Industry Awards UK. This recognition reflects the hard work, dedication and excellence of our entire team at AiQ.

Due to take place at the Park Plaza London Riverbank on 9 September, the Aviation Industry Awards UK recognise and celebrate the achievements of all UK aviation stakeholders, from airlines and airports to cutting-edge manufacturers and innovative suppliers. We are thrilled to be recognised for our contribution to Heathrow’s and Menzies sustainability targets through our work on their Zero Emission Vehicle transition planning and GSE fleet electric replacement strategy.

Congratulations to our fellow finalists, we’re looking forward to the results in September! The shortlist can be viewed here.

International Women’s Day 2025

This year’s International Women’s Day campaign theme is Accelerate Action, focusing on the importance of taking swift and decisive steps to achieve gender equality. At the current rate of progress, it will take until 2158, roughly five generations from now, to reach full gender parity, according to data from the World Economic Forum.

In support of #IWD2025 we want to recognise and celebrate women’s achievements to raise awareness of gender equality, particularly in the workplace. That’s why we are incredibly proud to highlight a few of the talented women who are part of our team at AiQ.

We spoke with them about their experiences as women in aviation, and they gave us their insights and advice for other women aspiring to enter the industry.

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Congratulations Merin!

Congratulations to one of our Airport Planners Merin Roy who has successfully completed her airside driving course and is pictured here with our latest EV! This is great news for AiQ as it increases the team’s capacity to deliver surveys at what is a really busy time for us. Special thanks to our friends at Cobalt Ground Solutions Ltd for their help with the course.

Anushka embarks on Innovative Future Leaders Programme

Anushka Padhye

Anushka Padhye was delighted to attend her first workshop on the IFLP – Innovative Future Leaders Programme at Henley Business School this week! She is part of the seventh cohort of IFLP alongside 15 other participants from 11 leading organisations.

IFLP is a leadership and business transformation programme for the built environment sector that provides new perspectives and growth opportunity for construction clients, consultancies, principal contractors, suppliers and specialists.

Over the next 12 months Anushka will work with innovators from within the sector, in government and way beyond the sector such as Google and ex-athletes. She will learn new ways to collaborate and drive innovation, as well as how to apply these new tools in our business, and will develop her leadership skills even further.

We’re excited to watch Anushka progress and hear all about this brilliant programme!

AiQ shortlisted for Aviation Industry Award

 

We are delighted to share that AiQ have been shortlisted for the Aviation Sustainability and Environment Award at the upcoming Aviation Industry Awards UK. This recognition reflects the hard work, dedication and excellence of our entire team at AiQ.

Due to take place at the ICC in Birmingham on 17 September, the Aviation Industry Awards UK recognise and celebrate the achievements of all UK aviation stakeholders, from airlines and airports to cutting-edge manufacturers and innovative suppliers. We are thrilled to be recognised for our contribution to Heathrow’s Sustainability and Carbon programme and the wider Net Zero movement.

Congratulations to our fellow finalists, we’re looking forward to the results in September! The shortlist can be viewed here.

Congratulations Anushka!

Congratulations to our Senior Airport Planner Anushka Padhye who passed her Heathrow airside driving test recently which is great news for AiQ. This increases the team’s capacity to deliver surveys, so it’s a good job we added to our EV fleet earlier this year! Special thanks to our friends at Cobalt Ground Solutions for their help with the test.

Top four priorities for airports and stakeholders in the next 5 years

The aviation industry is now four years on from the pandemic and airports and stakeholders have moved on from worries about demand with their focus now pivoting back to the long-standing issue of capacity. One of our priorities at AiQ is helping airports with the challenges this issue brings and consulting with their planning and operational teams so that they can effectively manage capacity issues over the next few years and capitalise on the return to and surpassing of pre-pandemic passenger levels.

So what will drive capacity over the next 5 years? Our observations are that the following factors will be significant:

  1. Passenger behaviour and trends
  2. Automation
  3. Biometrics and digital identity
  4. Sustainability and Net Zero

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AiQ team up with Heathrow at CVP event

Last week some of the AiQ team attended and contributed to a HAL Clean Vehicles Partnership (CVP) event which highlighted Heathrow’s plans for EV charging installations and the transition strategy.

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