Passenger demand and capacity expertise

With record-breaking passenger numbers predicted to be moving through airports this year, the efficiency of their journey is a key consideration for AiQ’s work with airports throughout the world.

As global experts in constrained and saturated airports, we approach the capacity and the operation with not only a scientific approach to big data, but also with a strong emphasis on the passenger journey and experience.

There are lots of different things that need to be considered when you’re looking at passengers at an airport.

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Changes in check-in behaviour

We have recently conducted surveys of passengers arriving at check-in at a number of UK airports and there is a discernible trend for passengers arriving much earlier. Why is this?

We are putting it down to Flight Anxiety post-COVID and also related to Brexit.

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Aviation Industry Recovery White Paper

Now that the aviation industry is thankfully well on the road to recovery following the massive disruption of the pandemic we are glad to be in the position of taking a look forward at future challenges rather than back, and anticipating what lies ahead this summer.

So what does this long awaited recovery mean for your operation and what are the challenges you may face this summer?

Download the latest AiQ Aviation Industry Recovery White Paper now.

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Aviation Industry Recovery – Part 3 of 3

In part 1 in this series the focus was on the forecasts that various industry bodies have made of a complete and sustainable recovery from the disruption of the pandemic and a growth in air passenger demand in 2023.

In part 2 and in this part 3, the final part of our series, we cover some of the industry challenges your operation may face this summer and what this long awaited recovery means for your operation.

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Aviation Industry Recovery – part 2 of 3

In part 1 in this series on the aviation industry’s recovery from the disruption of the pandemic we focused on the forecasts that various industry bodies have made of a complete and sustainable recovery and a growth in air passenger demand in 2023.

Thankfully it’s looking like there’s plenty of reasons to be optimistic as the aviation industry moves through the year, not least that it’s expected to finally reach a profit in 2023 for the first time since the pandemic.

In part 2 of our series we cover what this long awaited recovery means for your operation and some of the challenges you may face this summer.

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Aviation Industry Recovery – part 1 of 3

Now that the aviation industry is thankfully well on the road to recovery following the massive disruption of the pandemic we are glad to be in the position of taking a look forward at future challenges rather than back, and anticipating what lies ahead this summer.

It has been encouraging to see various industry bodies making forecasts of a complete and sustainable recovery and a growth in air passenger demand in 2023.

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A year in review

Path to recovery for UK AirportsAs the financial year draws to a close, we reflect on a busy 12 months and also take a look forward to what the future holds for the aviation industry.

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Automation glossary

If you need a refresher of automation acronyms, here’s our glossary of terms which might be helpful.

The terms can be divided into standards and approaches.

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Airport Automation – Building Airport Capacity beyond 2022 – part 3

In our third and final blog in our series on airport automation we discuss the ways in which airports and airlines can make use of smarter new technology solutions. As referenced in our previous blogs Star Alliance has defined an approach to newer technology solutions that are now being introduced, shown in the graphic below, which focuses on:

Move it upstream

Do it faster

Do it smarter

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Airport Automation – Building Airport Capacity beyond 2022 – part 2

As airports implement automated processes such as CUSS, SSBD and CUTE we want to take a look at the direction automation is moving in (see graphic below). Star Alliance has defined an approach to newer technology solutions that are now being introduced which focuses on:

Moving it upstream

Doing it faster

Doing it smarter

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Airport Automation – Building Airport Capacity beyond 2022 – part 1

The priority in summer 2022 has been rebuilding the workforce following the pandemic but in the medium-term airports should be planning for automation to improve operational efficiency and to build resilience into their operation. In the coming years automated technology is going to be a critical factor in providing increased capacity.

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