Making Better Airport Decisions Through Data

Airports operate in an environment where decisions can have long-term consequences.

Whether planning a terminal expansion, assessing future passenger demand, investing in new infrastructure or improving day-to-day operations, airport teams need to balance capacity, cost, service levels and uncertainty.

That is where modelling and analytics can make a real difference. Used effectively, data can help airports move beyond assumptions and provide a clearer evidence base for investment and operational planning.

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Five Questions Every Airport Should Ask Before Investing in New Infrastructure

Airport infrastructure investment is rarely a small decision.

Whether the proposal involves a terminal expansion, additional stands, a new baggage system, expanded processing facilities or changes to the airside environment, major projects require significant capital, time and long-term commitment.

But before committing to new infrastructure, airports should first ask a more fundamental question:

Do we actually need to build more?

In many cases, the answer may be yes. But understanding exactly where the problem lies, whether it can be addressed through operational improvements, better use of existing assets or a different approach, can make the difference between an investment that delivers long-term value and one that simply adds capacity without solving the underlying issue.

Here are five questions every airport should consider before moving ahead.

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What the Pandemic Taught Us About Forecasting Aviation Risk – and Why It Matters Now

The aviation industry has always been exposed to external shocks. But if the COVID-19 pandemic taught us anything, it is this: the greatest risks are not always the most visible and traditional forecasting models are often least effective precisely when they are needed most.

As we navigate renewed geopolitical instability, particularly the ongoing conflict involving Iran and its impact on global fuel supply, those lessons feel more relevant than ever.

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Optimising Efficiency through Ground Support Equipment Pooling

GSE Pooling in Modern Airport Operations

The aviation industry faces growing pressure to optimise operations, reduce costs and advance sustainability. Traditional Ground Support Equipment (GSE) ownership marked by fragmented fleets and low utilisation has become inefficient and unsustainable. This White Paper presents GSE pooling as a strategic and definitive solution to these systemic challenges.

Download the latest AiQ GSE Pooling White Paper now.

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AiQ shortlisted for Aviation Industry Award 2025

We are delighted to share that AiQ have been shortlisted for the Aviation Sustainability and Environment Award at the upcoming Aviation Industry Awards UK. This recognition reflects the hard work, dedication and excellence of our entire team at AiQ.

Due to take place at the Park Plaza London Riverbank on 9 September, the Aviation Industry Awards UK recognise and celebrate the achievements of all UK aviation stakeholders, from airlines and airports to cutting-edge manufacturers and innovative suppliers. We are thrilled to be recognised for our contribution to Heathrow’s and Menzies sustainability targets through our work on their Zero Emission Vehicle transition planning and GSE fleet electric replacement strategy.

Congratulations to our fellow finalists, we’re looking forward to the results in September! The shortlist can be viewed here.

AiQ update

After another action-packed 12 months for aviation, as well as for AiQ and our clients, we thought it might be useful to detail some of the projects we are involved with to provide some scope on the range of work we can undertake.

We continue to work for a variety of airports including Heathrow, Schiphol, Bristol, Newcastle, Newquay and Farnborough. Our work at Heathrow is across a wide range of programmes, in fact we are involved with 4 of the 6 current H7 programmes:

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Aviation – a year in review

As the financial year draws to a close, we reflect on another eventful 12 months and also take a look forward to what’s in store for the aviation industry.

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Passenger demand and capacity expertise

With record-breaking passenger numbers predicted to be moving through airports this year, the efficiency of their journey is a key consideration for AiQ’s work with airports throughout the world.

As global experts in constrained and saturated airports, we approach the capacity and the operation with not only a scientific approach to big data, but also with a strong emphasis on the passenger journey and experience.

There are lots of different things that need to be considered when you’re looking at passengers at an airport.

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Changes in check-in behaviour

We have recently conducted surveys of passengers arriving at check-in at a number of UK airports and there is a discernible trend for passengers arriving much earlier. Why is this?

We are putting it down to Flight Anxiety post-COVID and also related to Brexit.

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Aviation Industry Recovery White Paper

Now that the aviation industry is thankfully well on the road to recovery following the massive disruption of the pandemic we are glad to be in the position of taking a look forward at future challenges rather than back, and anticipating what lies ahead this summer.

So what does this long awaited recovery mean for your operation and what are the challenges you may face this summer?

Download the latest AiQ Aviation Industry Recovery White Paper now.

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Aviation Industry Recovery – Part 3 of 3

In part 1 in this series the focus was on the forecasts that various industry bodies have made of a complete and sustainable recovery from the disruption of the pandemic and a growth in air passenger demand in 2023.

In part 2 and in this part 3, the final part of our series, we cover some of the industry challenges your operation may face this summer and what this long awaited recovery means for your operation.

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