Biometric technology takes the role and benefits of passenger automation in airports that step further. With the innovations that are taking place now and in the future, passengers will be able to move through the airport with limited human contact using technology to create their own seamless journey at their own pace.
Topic: Hot Topics
There is a growing trend for passenger automation within airports, and for good reason. A new report published by IT provider SITA has revealed that “the demands of the growing number of tech-savvy travellers will have the biggest impact on the digital plans of airports and airlines over the next six years”. By 2025, 68% of passengers will be digital travellers. They will expect travel through airports to offer the same conveniences, controlling their experience digitally through their mobile devices, as every other aspect of their lives.
Automation within airports improves passenger experience
The efficiency of an airport’s Baggage Handling System (BHS) has a direct effect on passenger satisfaction and airport punctuality.
If your airport has complex baggage capacity issues, our team has the capability and experience to see the bigger picture; enhancing efficiency, reducing risk. We can identify efficiencies and solve growing challenges across your whole operation – from passengers and baggage to transit vehicles, ground support equipment and flights.
Why is baggage efficiency is so important?
Airports increasingly utilise common use systems for efficiency and ease of use, for employees and passengers like. These systems involve using the same equipment regardless of airline, whereas historically each airline would have their own designated check in desks and technical systems. With common use equipment, some (or all) airlines share this equipment. CUPPS (Common Use Passenger Processing Systems) was developed as a global standard to progress the use of this technology.
In our work with constrained airports worldwide we increasingly recommend common use systems to improve efficiency and increase capacity, using the CUPPS standard to ensure integrity and useability.
CUPPS, CUTE and CUSS
Join AiQ Consulting at the British Irish Expo 2019 in Olympia London on 11th and 12th June.
The Heathrow-hosted British-Irish Airports EXPO is biggest UK and Irish annual procurement exhibition and airports conference, providing one of Europe’s main industry platforms for the airports community to gather, share experiences, do business, and strengthen their supply chains.
The AiQ team will be on Stand C12 showcasing our new collaboration with aviation experts NATS. We now deliver kerbside to airspace end-to-end capacity planning assessments, involving passengers, baggage, vehicles, flights, GSE and airspace, to airports worldwide. Read More »
Capacity assessments, demand forecasting and future proofing constrained and saturated airports is the core of our business. Our unique, diverse, multi-disciplinary team works in partnership with airport owners, operators and investors; airlines, architects and service professionals to provide a scientific approach to innovating future airports.
We are global experts, the iQ behind airports, creating capacity and operational efficiency, solving complex problems, future proofing and aiding investment decision making. Our intelligent team and our breadth of experience make us who we are. Read More »
Join AiQ Consulting at the Passenger Terminal Expo 2019 in London Excel 26-28th March 2019. Over a decent cup of coffee from our trusty coffee machine, find out why we are the trusted partner for the world’s most constrained and saturated airports, with an expert team delivering end-to-end capacity planning assessments, taking on complex problems and enabling and simplifying decision-making.
The Passenger Terminal Expo is the world’s leading international airport conference and exhibition, with unique opportunities for visitors to see and experience the very latest products, services and technologies.
End to End Airport Capacity Assessment Consultancy with NATS and AiQ Read More »
AiQ Consulting has recently signed a three-year framework agreement with HAL for the annual maintenance of Airside Traffic Simulations, Ground Service Equipment (GSE) & Unit Load Device (ULD) models for Airside Operations at Heathrow Airport.
As part of this framework we will maintain an airport process, demand and capacity model with a reportable database and 2D visual vehicle simulation of all Airside Passenger Terminal & Cargo areas of Heathrow. Read More »
Adrian Todd, CEO, and Mevin Varghese, Airport Planner, delivered an Airport Planning and Capacity Management course to senior airport managers within development and design departments late last year. Taking place in Singapore, delegates travelled from Angkasa Pura Airport in Indonesia for a course that provided an understanding of the key aspects and elements of ACM as well as its relevance within variety of operations including airfield, apron, terminal including baggage.
The Airport Planning Capacity Management Course, facilitated by EquipGlobal and based on IATA standards, was extremely well received by attendees, who highlighted in the course feedback the focused approach, wealth of knowledge and excellent coaches from AiQ Consulting. Read More »
AiQ Consulting is now working in collaboration with aviation experts NATS to deliver end-to-end capacity planning assessments involving passengers, baggage, vehicles, flights, GSE and airspace to airports worldwide.
This ‘one-stop-shop’ for clients brings many benefits. As one team providing a full airport capacity and operational efficiency analysis and simulation of the passenger journey, we can present to the airport the most efficient transition of passengers from arriving, through the terminal, onto the aircraft and arriving at their destination. We are able to solve complex capacity problems, validate processes or designs and optimise operational efficiency, whilst provide crucial stakeholder management throughout the decision making process. Read More »
It’s been another high growth year for AiQ Consulting. With groundbreaking projects, including undertaking an independent assessment of declaration capacity at Schiphol Airport; pioneering strategic relationships with trusted and respected partners in the aviation industry NATS and IATA; and further expanding our team with specialists in airport capacity, VR and more; we’ve improved our services and products to provide intelligent, holistic end to end support to our clients.
When it comes to releasing capacity and improving passenger flow in your airport, smaller changes can often make a huge impact on your operational effectiveness and revenue.
AiQ helps constrained and saturated airports worldwide face challenges through smart solutions and holistic approaches. Minor changes in technology, check-in and automation can make a big difference at peak hour to security and emigration.
Building your way out of a problem is not always the solution. Your airport needs to be smarter.
Sweating your Airport Assets Read More »