Enhancing efficiencies in your airport’s Baggage Handling Systems (BHS)

The efficiency of an airport’s Baggage Handling System (BHS) has a direct effect on passenger satisfaction and airport punctuality.

If your airport has complex baggage capacity issues, our team has the capability and experience to see the bigger picture; enhancing efficiency, reducing risk. We can identify efficiencies and solve growing challenges across your whole operation – from passengers and baggage to transit vehicles, ground support equipment and flights.

Why is baggage efficiency is so important?

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Automated Bag Drop: How do one-step and two-step bag drop systems impact on airports – Part one

Image Source: Heathrow Airport Image Library 2017

Check-In halls are becoming increasingly automated. Do you know your way around automated bag drop systems, and the advantages and disadvantages to each? These new technologies have a lot to offer airports, but can also affect other areas throughout the terminal. As with any innovation, you need to look at the impact holistically. Take a look at our two-part guide to automated bag drop.

What’s the difference between one-step and two-step bag drop?

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A Guide to Baggage Handling Process (BHS)

Do you know enough about how baggage moves through an airport? What you can do to make the process quicker and easier for airlines, passengers and ground support suppliers?

We have been working with airports worldwide to help them realise the efficiencies created by the introduction of an effective and modern Baggage Handling Process.

What is a Baggage Handling Process?

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The Importance of Airport Passenger Movement

The movement of passengers through airport has always been of the utmost importance to AiQ Consulting and our clients. Whether it is realising capacity , improving check in processes and developing hold baggage systems, the flow of passengers is always critical.

And why shouldn’t it be? Without passengers, there would be no airport, and their wants and needs shape the way airports are constructed and managed. When we provide simulations to recreate a problem or offer solutions for clients, the data we use conveys typical human behaviour in all passengers. Read More »

What Impact does New Technology Have on Security?

Recent contracts have impressed on our team just how much of an impact that new changes in technology have had on security at airports.

Online check in, 2 step bag drop, and other hold baggage systems and baggage handling advancements have made the check in process much smoother and easier for passengers and airlines, but what does this mean for the security of airports? Read More »

From Check-in to Gate – The Journey of a Passenger Bag

When you are excited about your holiday or contemplating that important business meeting overseas, you don’t pay much attention to what happens to your bag when you drop it off at check-in. It’s only if something goes wrong that you contemplate the complicated Baggage Handling System (BHS) that goes on behind the scenes. Read More »

Introducing New Ways of Thinking for Hold Baggage Screening

hbs-image-blog

Airports are under increasing pressure to provide more efficient Hold Baggage Screening (HBS). Whilst the space and capacity available to airports remains fixed, the needs of passengers and airlines are growing as the number of passengers travelling through airports rises year on year.

AiQ Consulting have been able to work with several leading airport operators and contractors in order to improve Hold Baggage Screening at some of the world’s busiest airports. Our experienced team, along with our bespoke modeling tools and stakeholder management skills, has seen us recognised as an worldwide authority in baggage systems.

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AiQ’s Olympic Legacy

London 2012

With more than 10,000 athletes staying at the village of 31 apartment blocks close to the Olympic Park during the Rio Olympic Games, there must be a fair amount of logistical problems for officials to face. Although the media doesn’t always hear about them, especially if everything goes to plan and there are no disasters, there will always be thousands of people working hard behind the scenes to make such a massive event possible.

This is something that AiQ Consulting has a lot of experience in! During the London 2012 Games, we worked with various contractors and clients to organise the Pop-Up terminal at Heathrow for the thousands of athletes arriving and departing London before and after the Games.

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Is your airport ready for 2018? Changes to Hold Baggage Screening Standards

Departure boardAll airports and airport operators should be aware of the upgrade needed in order to comply with Hold Baggage Screening Standard 3, which comes into force in 2018. This framework, regulated by the ECAC (European Civil Aviation Conference), requires airports to achieve detection levels only provided by CAT (Computed Axial Tomography) type detectors.

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Delivery at Heathrow – How could AiQ Consulting have helped?

Adrian Stratta

We are in the privileged position of having a great team here at AiQ, and even more so when we are joined by new recruits that bring with them useful and enlightening experience and case studies. Adrian Stratta, who has recently joined the team, is one of those individuals. We’ve been lucky enough to get an overview from him of one of his recent projects, with an indication to where potential uplift could have been achieved had AiQ applied their tools and insight. Read More »

Understanding footfall in your airport

Food and beverage concessions

How to Maximise Revenue and Ensure a Quality Passenger Experience

Ever wondered how useful would it be in understand the footfall in your airport? To know where your passengers are at any given moment, 24/7? To understand their behaviour, their movements, and how to place your food and retail concessions to get maximum revenue?

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