Automation glossary

If you need a refresher of automation acronyms, here’s our glossary of terms which might be helpful.

The terms can be divided into standards and approaches.

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Airport Automation – Building Airport Capacity beyond 2022 – part 3

In our third and final blog in our series on airport automation we discuss the ways in which airports and airlines can make use of smarter new technology solutions. As referenced in our previous blogs Star Alliance has defined an approach to newer technology solutions that are now being introduced, shown in the graphic below, which focuses on:

Move it upstream

Do it faster

Do it smarter

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Airport Automation – Building Airport Capacity beyond 2022 – part 2

As airports implement automated processes such as CUSS, SSBD and CUTE we want to take a look at the direction automation is moving in (see graphic below). Star Alliance has defined an approach to newer technology solutions that are now being introduced which focuses on:

Moving it upstream

Doing it faster

Doing it smarter

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Airport Automation – Building Airport Capacity beyond 2022 – part 1

The priority in summer 2022 has been rebuilding the workforce following the pandemic but in the medium-term airports should be planning for automation to improve operational efficiency and to build resilience into their operation. In the coming years automated technology is going to be a critical factor in providing increased capacity.

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Passenger Automation and how it benefits your airport

There is a growing trend for passenger automation within airports, and for good reason. A new report published by IT provider SITA has revealed that “the demands of the growing number of tech-savvy travellers will have the biggest impact on the digital plans of airports and airlines over the next six years”. By 2025, 68% of passengers will be digital travellers. They will expect travel through airports to offer the same conveniences, controlling their experience digitally through their mobile devices, as every other aspect of their lives.

Automation within airports improves passenger experience

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The Benefits of CUPPS (Common Use Passenger Processing Systems) for Airports

CUSS - Self Service KiosksAirports increasingly utilise common-use passenger processing systems (CUPPS) for efficiency and ease of use, for employees and passengers. These systems involve using the same equipment regardless of airline, whereas historically each airline would have its own designated check-in desks and technical systems. With common use equipment, some (or all) airlines share this equipment. CUPPS (Common Use Passenger Processing Systems) was developed as a global standard to progress the use of this technology.

In our work with constrained airports worldwide, we increasingly recommend common use systems to improve efficiency and increase capacity, using the CUPPS standard to ensure integrity and useability.

CUPPS, CUTE and CUSS

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