Changes in check-in behaviour

We have recently conducted surveys of passengers arriving at check-in at a number of UK airports and there is a discernible trend for passengers arriving much earlier. Why is this?

We are putting it down to Flight Anxiety post-COVID and also related to Brexit.

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Airport Demand Forecasting

In our previous blog we identified that in 2024 Airport Capacity Planning will once again be an issue for Airport Operations for the first time since the COVID-19 lockdown in 2020. In 2024 passenger volumes are predicted to recover to 2019 levels.

While Demand Forecast Planning has not gone away in that period, indeed it has been a constant and very challenging process used to anticipate changing passenger/cargo volumes, it will come into sharp focus as airports once again work at their limits of capacity. It therefore seems timely for Airports to re-evaluate this fundamental process to check it is fit for purpose.

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