Enhancing efficiencies in your airport’s Baggage Handling Systems (BHS)

The efficiency of an airport’s Baggage Handling System (BHS) has a direct effect on passenger satisfaction and airport punctuality.

If your airport has complex baggage capacity issues, our team has the capability and experience to see the bigger picture; enhancing efficiency, reducing risk. We can identify efficiencies and solve growing challenges across your whole operation – from passengers and baggage to transit vehicles, ground support equipment and flights.

Why is baggage efficiency is so important?

Read More »

A Guide to Baggage Handling Process (BHS)

Do you know enough about how baggage moves through an airport? What you can do to make the process quicker and easier for airlines, passengers and ground support suppliers?

We have been working with airports worldwide to help them realise the efficiencies created by the introduction of an effective and modern Baggage Handling Process.

What is a Baggage Handling Process?

Read More »

White Paper – New Ways of Thinking

Is Your Baggage Handling System holding You Back?

Over the last decade global passenger numbers have grown considerably putting immense pressure on the industry’s baggage systems; and passenger numbers are only set to rise.

So what does this mean for airports and airlines? Read More »

AiQ Announces Further New Contracts

AiQ at Heathrow TerminalFollowing our announcement that we are to be retained by Heathrow as Airside Operations Seasonal Planners, we have been awarded several new contracts in recent weeks.

These include:

Heathrow Terminal 2 MUP Planning

This project is further work based on the capacity analysis that we completed for Heathrow a few years ago. Working for MACE, this will involve live allocation plans for the make up for Terminal 2 in preparation for the opening in June.

As airlines move from T3 to T2, with revised schedules and many ground handler contract changes, these plans are based on new, changing and challenging requirements.  Terminal 2 MUP Planning requires the use of older T1 baggage systems to service the new T2 baggage systems, which will constrain makeup resources.

This contract will take full advantage of AiQ’s stakeholder management expertise to keep the airline and ground handler community well informed and happy with the changes taking place.

Despite these challenging conditions, our expert knowledge of airport operations, capacity planning and stakeholder management will ensure that disruption is kept to a minimum for passengers, airlines, ground handling crew and others involved.

Heathrow Terminal 2 Makeup Trails Read More »

Providing Added Benefit as Standard

When you have chosen one design, over 22 different options, for your South Terminal Baggage Hall, you need to know you have chosen the most efficient, effective option before any costly investment takes place.

Our client at London Gatwick Airport asked us to prove that the chosen design worked effectively with traffic flows in the baggage hall and apron, by running simulations and liaising with stakeholders to ensure acceptance throughout the airport.

As experienced airport consultants, we were able to use our unique simulation tool Transvision AiR, and data provided by Babcock International (who were working on the ‘in’ system baggage simulation) to firstly provide a sophisticated, comprehensive MUP system. This involved working with all the ground handlers and airlines involved within the airport, to acquire the data, for the MUP.

Read More »

AiQ Consulting Announces Further Contracts in Heathrow

Following on from our earlier news about our contracts in Heathrow in October,  AiQ are pleased to announce another New Contract has been awarded, for Terminal 4.

This T4 Asset Replacement Migration Project will look at replacing the ageing sorting convey system. Using our bespoke simulation tool, Transvision AiR, we will look at possible options for the new convey system in terms of operational efficiency and airport capacity planning, as well as looking at the capacity of the redundant sorters.

Read More »

New Contracts Awarded – AIQ Expands Operations at Heathrow

AIQ are please to announce two new contracts at Heathrow that have been awarded over the last few weeks – Terminal 2 simulation model extension and Terminal 3 Integrated  baggage cutting options.

Terminal 2 simulation model Extension (ground handler resource requirements and efficiency)

The first looks at extending the existing Terminal 2 simulation models to look at ground handler resource requirements and operational efficiency for HAL Heathrow Airport Ltd. This is in preparation for when Terminal 2 opens and will involve setting up and implementing surveys; negotiating with stakeholders; holding workshops and process reviews; and developing special processes around individual operations. We will be reporting on staff resources, vehicles and baggage, ULD’s, tins, tugs, dollies and much more.

Looking at Ground Handler requirements and efficiency will also involved reporting on arrival delivery performance on different aircrafts, different stands and different airlines. As you can imagine, there are many handlers, flights and other operations that need to work on a limited space so providing an accurate representation of punctuality, efficiency and risk is essential. Using our unique simulation software, Transvision AiR, we will provide HAL with the data and information they need to ensure a process that realises capacity and creates operational efficiencies.

Read More »