With record-breaking passenger numbers moving through airports and high expectations from today’s passengers, their journey experience is a very important development area for AiQ Consulting’s work with airports throughout the world.
As global experts in constrained and saturated airports, we place immense focus on passenger experience in airports. When we approach operational efficiency and capacity planning, we do so with not only a scientific approach to big data and innovation, but also a strong emphasis on the passenger journey.
A group of runners from AiQ Consulting are running the Vitality 10,000 in aid of Bliss – the charity for babies born premature or sick.
Our runners – Marina, Rachel, Matt, Nicola and Olivia – are looking forward to raising funds for this worthwhile charity. It may be a new challenge to some of the team who haven’t run a 10k before, but for our experienced runners it will be a chance to raise money for Bliss, and take in the London sights in a very different way!
AiQ finds the most effective methodology to solve problems in the quick-moving and reactive Aviation industry, particularly around Operations, Resilience, Future Demand and Capacity. We model or simulate at the level of detail that Big Data can support, and aim to provide appropriate analysis and forecasts based on realistic assumptions and processes.
AiQ are global experts in creating capacity and operational efficiency, solving complex problems and introducing new technologies. We have currently been developing Real Time Virtual Reality to offer significant benefits to clients and stakeholders, taking the decision-making process to the next level.
We will soon be able to offer clients the ability to become a passenger and follow the check-in processes, using the self-service kiosk and bag drop system as it is proposed to be!
As specialists in constrained and saturated airports worldwide, this innovation will allow the airports we work with to not only understand the impact of decisions and new technology, but also to communicate this with their stakeholders, staff and suppliers with ease.
The ability of the tool to engage the user as a passenger helps them understand the efficiency of the layout and way finding, enhancing passenger flow. It also gives clients the opportunity to understand the spatial offering to passengers for new airports and terminals in concept development, as well as other areas of infrastructure development in existing airports.
Last week the AiQ team were able to walk around a simulation of Terminal 3 Heathrow, based on future self-service check-in arrangements with passengers from a busy day in summer 2017. This test was a simulation based on a recent project we have completed for Heathrow.
The next step is for our clients to be immersed into the Real Time outcomes of decisions regarding their new investments in check-in, baggage and processes throughout their terminals, as if they themselves were the passenger.
If you want to innovate your future airport, AiQ can help you understand different approaches with the use of this innovative technology. Contact us today to talk about the impact of Real Time VR on your airport.
AiQ has worked closely to implement new technology at airports worldwide. There is a lot for airports, operators and airlines to understand and implement to be able to innovate and introduce future airports that enhance the passenger experience.
The second part of our two-part blog looks at more new technology that can be expected over the next few years in the aviation industry.
The Internet of Things …Continue reading…
Airports are investing more and more into new technologies that enhance and improve the passenger journey, and for good reason. Not only do these new technologies increase efficiency, but passengers also have now come to expect these types of tech, from the Internet of Things (IoT) to biometrics to drones, as part of their daily lives. …Continue reading…
Solving complex problems at constrained and saturated airports is the core of our business. Our unique, multi-disciplinary team works in partnership with you to provide a scientific approach to innovating your future airport. We are global experts in creating capacity and operational efficiency, solving complex problems and introducing new technologies.
We focus on the AiQ – the airport intelligence. We work with clients around the world to create smart airports, turning big data into scientific approaches for decision making.
As regional airports continue to face challenges related to their growth and success, what impact have new aircraft had on their operating model?
There is a massive increasing demand for regional airports from passengers. The convenience of having an airport closer to home, as well as the attractive pricing of low budget airlines and the expansion of routes, have allowed regional airports to increase their market share worldwide. But what’s next for regional airports, and how has the new aircraft being introduced affected them?
New, efficient, long range Aircraft …Continue reading…
The AiQ team has been improving the services we offer to airports worldwide.
We have been developing new tools to add to our portfolio, allowing us to help airports understand different approaches to capacity and operational efficiency, as well as increasing their resilience to future demands by accurately forecasting future traffic.
Both of our new tools apply a scientific approach to common airport scenarios, taking into account the advances made in automation and the constant innovation in the aviation industry and ensuring that our clients have all the data they need to make intelligent and effective decisions.
Multi-Step Check-In Capacity Analysis …Continue reading…
It’s been another successful year for AiQ as we focused on issues critical to airports and airlines, cementing our reputation as a trusted partner in airport consultancy to worldwide operators, suppliers and stakeholders.
As we review the year we’ll look at our own team highlights, as well as our case studies, news and projects.
The Holistic Airport
In the second part of this blog, we explore the effect on regional airports of the different airlines discussed in part 1.
How can regional airports cope with different airline operating models?
As all airline operating models are expanding and changing, as the numbers of passengers and flights rise year on year, regional airports must manage the balance of demands from each different type of airline in order to be successful.
AiQ Consulting has been working with regional airports for many years, using our knowledge and experience to solve capacity issues and passenger flow problems, as well as recommending baggage handling processes and new technologies to improve efficiency.
In this two part blog, we will explore the different types of airline operating models and the challenges they present for regional airports. …Continue reading…