Passenger Automation and how it benefits your airport

There is a growing trend for passenger automation within airports, and for good reason. A new report published by IT provider SITA has revealed that “the demands of the growing number of tech-savvy travellers will have the biggest impact on the digital plans of airports and airlines over the next six years”. By 2025, 68% of passengers will be digital travellers. They will expect travel through airports to offer the same conveniences, controlling their experience digitally through their mobile devices, as every other aspect of their lives.

Automation within airports improves passenger experience

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Enhancing efficiencies in your airport’s Baggage Handling System(BHS)

The efficiency of an airport’s Baggage Handling System (BHS) has a direct effect on passenger satisfaction and airport punctuality.

If your airport has complex baggage capacity issues, our team has the capability and experience to see the bigger picture; enhancing efficiency, reducing risk. We can identify efficiencies and solve growing challenges across your whole operation – from passengers and baggage to transit vehicles, ground support equipment and flights.

Why is Baggage Handling System efficiency is so important?

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The Benefits of CUPPS (Common Use Passenger Processing Systems) for Airports

CUSS - Self Service KiosksAirports increasingly utilise common-use passenger processing systems (CUPPS) for efficiency and ease of use, for employees and passengers. These systems involve using the same equipment regardless of airline, whereas historically each airline would have its own designated check-in desks and technical systems. With common use equipment, some (or all) airlines share this equipment. CUPPS (Common Use Passenger Processing Systems) was developed as a global standard to progress the use of this technology.

In our work with constrained airports worldwide, we increasingly recommend common use systems to improve efficiency and increase capacity, using the CUPPS standard to ensure integrity and useability.

CUPPS, CUTE and CUSS

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How can airport modelling and simulation help you visualise your airport

 

Within an airport there are many levels of stakeholders with varying degrees of responsibility. Whether it is the operations team, airlines, retailers, airport management or investors; everyone needs to clearly understand the changeable demand and decisions affecting the airport holistically.

This is particulaly important in consolidation and recovery during and post COVID-19.  Reopening your airport brings new and ever-changing flight schedules, presenting challenges and complexities to your entire operation. AiQ Consulting solution to aid airports recovery is our new demand modelling tool, Airport Recovery Tool, ARTΔ.

Fast, simple and flexible, this tool quickly provides a holistic operational vision across 13 key processes including new health screening and social distancing processes for fast and smart decisions in managing your changeable daily resource requirement.

ARTΔ provides airport managers with vital information to make complex decisions, helping to efficiently manage changeable daily resource requirements, optimise costs and support the safety of passengers.

Efficiently manage your changeable demand with Airport Recovery Tool, ARTΔ. Discover more about this Airport Recovery Tool here 

Book a slot with AiQ Consulting at Stand C12 at the British Irish Expo 2019

Join AiQ Consulting at the British Irish Expo 2019 in Olympia London on 11th and 12th June.

The Heathrow-hosted British-Irish Airports EXPO is biggest UK and Irish annual procurement exhibition and airports conference, providing one of Europe’s main industry platforms for the airports community to gather, share experiences, do business, and strengthen their supply chains.

The AiQ team will be on Stand C12 showcasing our new collaboration with aviation experts NATS. We now deliver kerbside to airspace end-to-end capacity planning assessments, involving passengers, baggage, vehicles, flights, GSE and airspace, to airports worldwide. …Continue reading…

AiQ Airport Consultancy – The iQ behind airports

Capacity assessments, demand forecasting and future-proofing constrained and saturated airports are the core of our business. Our unique, diverse, multi-disciplinary airport consultancy team work in partnership with airport owners, operators and investors; airlines, architects and service professionals to provide a scientific approach to innovating future airports.

We are global experts, the iQ behind airports, creating capacity and operational efficiency, solving complex problems, future-proofing and aiding investment decision making. Our intelligent team and our breadth of experience make us who we are. …Continue reading…

AiQ Consulting at Passenger Terminal Expo 2019

This year the annual Passenger Terminal Expo was held in London at the Excel Exhibition Centre over the 26th, 27th and 28th March. PTE 2019 set an attendance record, with over 10,000 delegates from more than 1,500 organisations and 130 countries visiting, as well as over 350 specialist airport technology suppliers.

Seen as the world’s leading international airport event, PTE reflected some of the major trends coming on stream under the theme of ‘Smart Airports’. The Conference Programme highlighted the big trends affecting the future, including: …Continue reading…

NATS and AiQ Consulting are collaborating to launch a new Airport Capacity Assessment Consultancy offering

Apron Consulting

End to End Airport Capacity Assessment Consultancy

NATS and AiQ Consulting announce at PTE 2019 in London, a new collaboration that combines their Airside and Landside expertise for Airports to build growth, performance and customer experience.

This unique holistic view of the Airport brings new operational insights that identify short-term fixes, enables long-term infrastructural master planning and allows for Investor Asset Management to deliver assured airport growth. …Continue reading…

Come and Visit AiQ Consulting at Stand 2062 at PTE 2019

Airport Virtual Reality Join AiQ Consulting at the Passenger Terminal Expo 2019 in London Excel 26-28th March 2019.  Over a decent cup of coffee from our trusty coffee machine, find out why we are the trusted partner for the world’s most constrained and saturated airports, with an expert team delivering end-to-end capacity planning assessments, taking on complex problems and enabling and simplifying decision-making.

The Passenger Terminal Expo is the world’s leading international airport conference and exhibition, with unique opportunities for visitors to see and experience the very latest products, services and technologies.

End to End Airport Capacity Assessment Consultancy with NATS and AiQ …Continue reading…

AiQ Consulting Signs Three-Year Framework Agreement with Heathrow Airport

Heathrow Airside Simulation

AiQ Consulting has recently signed a three-year framework agreement with HAL for the annual maintenance of Airside Traffic Simulations, Ground Service Equipment (GSE) & Unit Load Device (ULD) models for Airside Operations at Heathrow Airport.

As part of this framework we will maintain an airport process, demand and capacity model with a reportable database and 2D visual vehicle simulation of all Airside Passenger Terminal & Cargo areas of Heathrow. …Continue reading…

AiQ brings Airport Planning and Capacity Management expertise to Singapore

Adrian Todd, CEO, and Mevin Varghese, Airport Planner, delivered an Airport Planning and Capacity Management course to senior airport managers within development and design departments late last year. Taking place in Singapore, delegates travelled from Angkasa Pura Airport in Indonesia for a course that provided an understanding of the key aspects and elements of ACM as well as its relevance within variety of operations including airfield, apron, terminal including baggage.

The Airport Planning Capacity Management Course, facilitated by EquipGlobal and based on IATA standards, was extremely well received by attendees, who highlighted in the course feedback the focused approach, wealth of knowledge and excellent coaches from AiQ Consulting. …Continue reading…

Working in collaboration with NATS for Constrained and Saturated Airports

AiQ Consulting is now working in collaboration with aviation experts NATS to deliver end-to-end capacity planning assessments involving passengers, baggage, vehicles, flights, GSE and airspace to airports worldwide.

The Benefits

This ‘one-stop-shop’ for clients brings many benefits. As one team providing a full airport capacity and operational efficiency analysis and simulation of the passenger journey, we can present to the airport the most efficient transition of passengers from arriving, through the terminal, onto the aircraft and arriving at their destination. We are able to solve complex capacity problems, validate processes or designs and optimise operational efficiency, whilst provide crucial stakeholder management throughout the decision making process. …Continue reading…