Supporting airports adapt to our new world

Our airport community is in a period of unprecedented change. Expert knowledge, accurate data and smart decisions will help every airport owner, operator, airline, handler, service professional and product supplier adapt to our new world.

AiQ Consulting have 20 years of considerable operational experience, and involvement in projects across the entire airport from kerbside to airspace throughout the world. Our office is located at the World Business Centre at Heathrow Airport. In close proximity to Heathrow airport and with airside passes and an operating licence, in normal circumstances our team can be found everyday within the terminals and airside, visiting clients and keeping up to date on all airport processes.

During the COVID-19 pandemic, like many of our stakeholders, our team are operating in the safe comfort of their own home. We are still open and ready to support you. Whatever your requirements through your consolidation and recovery, as practical airport operational experts, we can react quickly to provide expert advice and produce models that enable you to make smart informed decisions that protect your operation and reduce risk.

New Airport Recovery Tool

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AiQ Consulting Awarded Three-Year Framework Agreement with Budapest Airport

Capacity Planning at Budapest AirportAiQ Consulting has been awarded a three-year framework agreement with Budapest Airport. In order for Budapest airport to continue to deliver excellent and compliant airport operations and aeronautical infrastructure on a daily basis, the agreement will see AiQ undertake airport process, demand and capacity assessment studies to gain insight into operational readiness and seasonal operational feasibility, as well as master planning and strategy  to support the airport. …Continue reading…

Awards, Advancements, and Groundbreaking Airport Projects – All in a Year’s Work at AiQ Consulting

AiQ 2019 Year

2019: A Year in Review at AiQ

As the year comes to an end, we take a moment to reflect on the important events of 2019 and begin to look ahead at what’s in store for us in 2020. It is with no doubt that we will look back on 2019 as one of the most exciting and important years for AiQ. Together, we’ve made steady progress towards continuing to develop our team, improve our services and provide intelligent end-to-end support and solutions to our clients. From winning awards and collaborating with NATS, to signing prestigious framework agreements and working on groundbreaking projects with airports worldwide, we look back on some of our key highlights of 2019… 

Visual Storytelling

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Best Solution Provider: AiQ Bags Top Aviation Award

AiQ Wins Best Solution Provider at the AOA Awards 2019

AiQ Consulting is celebrating success after winning Best Solution Provider at the AOA annual awards. 

The AOA annual awards highlight excellence among the aviation industry and celebrate vibrant and innovative work that is globally leading, and are administered by the Airport Operators Association (AOA). 

Our award entry, an innovative end-to-end airport capacity assessment from kerbside to airspace for Bristol Airport, provided a holistic overview of Bristol Airport, covering the entire passenger journey and integrating the airside and landside operations to the immense benefit of the client. …Continue reading…

How Can Airport Capacity Planning & Assessment Future-Proof Your Airport?

With global passenger footfall expected to double by 2037, it has never been more important to utilise kerbside to airspace consulting, modelling, and forecasting to help you solve the most complex airport capacity planning challenges.

At AiQ we can identify efficiencies and solve growing challenges across whole operations – from passengers and baggage to transit vehicles, ground support equipment and flights – kerbside to airside, we’re with you all the way.

This data can be used to create airport capacity assessments that have the power to future-proof airports by evaluating just how efficiently the equipment, resources and space is used. By collating analytics from kerbside all the way through to airspace, this integrated and holistic approach allows clients to visualise and realise ‘unseen’ capacity, and identify improvements. …Continue reading…

How does AiQ Consulting work with architects and airports throughout the RIBA Plan of Work?

Our experienced team of consultants, engineers, physicists and mathematicians work with architects throughout the many stages of conception, masterplanning, planning, design, construction and day-to-day operations when it comes to designing for airports.

Known as the RIBA Plan of Work, it’s the standard structure in which a project goes from client briefing and inception through to when the building is in use and the feedback stage. We employ different techniques at different times in order to work with architects, airports and contractors successfully, and have done so for many airports worldwide. …Continue reading…

How can biometric technology benefit your airport?

Airport Biometric TechnologyBiometric technology takes the role and benefits of passenger automation in airports that step further. With the innovations that are taking place now and in the future, passengers will be able to move through the airport with limited human contact using technology to create their own seamless journey at their own pace.

Building on the automated airport

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Passenger Automation and how it benefits your airport

There is a growing trend for passenger automation within airports, and for good reason. A new report published by IT provider SITA has revealed that “the demands of the growing number of tech-savvy travellers will have the biggest impact on the digital plans of airports and airlines over the next six years”. By 2025, 68% of passengers will be digital travellers. They will expect travel through airports to offer the same conveniences, controlling their experience digitally through their mobile devices, as every other aspect of their lives.

Automation within airports improves passenger experience

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Enhancing efficiencies in your airport’s Baggage Handling System(BHS)

The efficiency of an airport’s Baggage Handling System (BHS) has a direct effect on passenger satisfaction and airport punctuality.

If your airport has complex baggage capacity issues, our team has the capability and experience to see the bigger picture; enhancing efficiency, reducing risk. We can identify efficiencies and solve growing challenges across your whole operation – from passengers and baggage to transit vehicles, ground support equipment and flights.

Why is Baggage Handling System efficiency is so important?

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The Benefits of CUPPS (Common Use Passenger Processing Systems) for Airports

CUSS - Self Service KiosksAirports increasingly utilise common-use passenger processing systems (CUPPS) for efficiency and ease of use, for employees and passengers. These systems involve using the same equipment regardless of airline, whereas historically each airline would have its own designated check-in desks and technical systems. With common use equipment, some (or all) airlines share this equipment. CUPPS (Common Use Passenger Processing Systems) was developed as a global standard to progress the use of this technology.

In our work with constrained airports worldwide, we increasingly recommend common use systems to improve efficiency and increase capacity, using the CUPPS standard to ensure integrity and useability.

CUPPS, CUTE and CUSS

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How can airport modelling and simulation help you visualise your airport

 

Within an airport there are many levels of stakeholders with varying degrees of responsibility. Whether it is the operations team, airlines, retailers, airport management or investors; everyone needs to clearly understand the changeable demand and decisions affecting the airport holistically.

This is particulaly important in consolidation and recovery during and post COVID-19.  Reopening your airport brings new and ever-changing flight schedules, presenting challenges and complexities to your entire operation. AiQ Consulting solution to aid airports recovery is our new demand modelling tool, Airport Recovery Tool, ARTΔ.

Fast, simple and flexible, this tool quickly provides a holistic operational vision across 13 key processes including new health screening and social distancing processes for fast and smart decisions in managing your changeable daily resource requirement.

ARTΔ provides airport managers with vital information to make complex decisions, helping to efficiently manage changeable daily resource requirements, optimise costs and support the safety of passengers.

Efficiently manage your changeable demand with Airport Recovery Tool, ARTΔ. Discover more about this Airport Recovery Tool here 

Book a slot with AiQ Consulting at Stand C12 at the British Irish Expo 2019

Join AiQ Consulting at the British Irish Expo 2019 in Olympia London on 11th and 12th June.

The Heathrow-hosted British-Irish Airports EXPO is biggest UK and Irish annual procurement exhibition and airports conference, providing one of Europe’s main industry platforms for the airports community to gather, share experiences, do business, and strengthen their supply chains.

The AiQ team will be on Stand C12 showcasing our new collaboration with aviation experts NATS. We now deliver kerbside to airspace end-to-end capacity planning assessments, involving passengers, baggage, vehicles, flights, GSE and airspace, to airports worldwide. …Continue reading…